Based on 128 Customer Reviews
Kenzie was really sweet to us and was nice to get to talk to her during our ride. She is the best tour guide I've had compared to others.
First time to zip line; did all 6 lines! Skittles, Jules and Andrew were true professionals and made our experience a lot of fun!! Beautiful view of the mountains!! Would definitely revisit Jayall Ranch!!!!
My husband and I did the horse trail and ziplines. I am afraid of horses so I was apprehensive about the ride. However, it is our 42nd Anniversary and it it something my husband wanted to do. Our guide was Jay and he eased my nerves. He was excellent, talking with me the entire trail. Jay, you don't know how much I appreciate your patience.
All of the staff were very friendly. I highly recommend Jayell Ranch.
Loved it ask for Jason! First Horse ride that I can truly say Loved it.... We will be back!
Great experience, affordable prices. I enjoyed every moment of my time here. I got a combo deal with atv ride and also zip-line which was only $100. Each activity was a hour long in which the staff was super friendly and helpful throughout the entire tour. If you are ever in the area this is the place to experience.
I do not know where to begin, my family absolutely loved Jayell Ranch, you guys have forever customers for sure!! The staffirst were so amazing, special thanks to Adam and "Julie" on zips, you guys were awesome, and hilarious!! Also I want to say a very special thank you to Jason Bailey, hope that's spelled right, he made my daughters first horse back ride (by herself) so special, she can't stop talking about it!! He was so kind and helped her so much to get over the fear she had. By the time we left, she was in love with riding! We had such an amazing time, so much so we spent two days there!! I will definitely come back, I look forward to seeing everyone again!! This is definitely a stop any family should make!!
Had an amazing time zip lining with Julian and Chappo! They both clearly loved their job and went above and beyond to make sure we had the time of our lives. We had just gotten engaged and we were looking for something thrilling and enjoyable to do. They fulfilled our expectations and exceeded them. However. when we reached the last of the zip lines (in between 5 and 6) we met up with what seemed
to be a very angry boss. A little argument would've completely been overlooked by me. I work in the customer service industry and I have for a long time. But this argument was so ridiculous and almost ruined our entire experience. Constant screaming back and forth between an employee and boss is no way to solve a problem-especially in front of guests who pay to be there and are on vacations from their own lives. I was then the first to go down the zip line after this argument and had the "boss" catch me. What did he have to say to me? "What's wrong?" I wish I would've said "YOU ARE WHAT'S WRONG". Take a few lessons in customer service dude. Oh and the children know how to count. You don't need to try and involve them in your arguments to make you feel better about screaming at your employees on front of your customers that have paid to be there and enjoy themselves.
Me and my mom took my boys (1 and 3) horseback riding this past weekend and they loved it. We had been here in the past and loved it then 2! The staff is amazing! We will definitely go again the next time we are down there!
We went to Jayell ranch while on family vacation. We rode ATV's and did the 3 zipline combo pack. My wife and boys ages 12 and 15 had a blast riding the ATV's... LANCE our guide was awesome, he asked if we had ever rode them before and we had, we own 3 of them... on our ride Lance could tell we had expierence so he let us open em up a lil bit. the 1 hour trail is fairly rugged and we had soooo much fun, Thanks Lance!!!
Ziplines were awesome as well, ADAM and CHRISTOFF were our zipline guides and both made sure we were safe.... They were very funny as well, telling jokes while we waited.
I would highly recommend Jayell ranch to anyone looking for a very fun adventure.
Thanks LANCE, ADAM, and CHRISTOFF, you made our expierence very pleasurable...
My Family went ATV Riding 3-24-17 OMG is all I have to say, my granddaughter rode off trail the staff was at her side like ASAP, she was afraid after that but it didn't stop this amazing CREW another wonderful CREW MEMBER hop on and brought her on the ride. Then after that I got stuck going up a hill they QUICKLY jump in AMAZING not to mention my artistic son was riding behind me he really enjoyed it. The ride was Awesome well worth the money, everyone on this ranch were polite professional considerate and that was greatly appreciated they were patient my son is autistic he's nonverbal they let him meet the horse before we even had to pay. I'm a owner of WESTGATE here in gatlinburg I'm inviting all OWNERS and GUESS to visit this ranch you will truly enjoy. See Y'all Soring Break 2018
Staff was amazing. Horses were very well mannered and absolutely gorgeous. Guide was very attentive to everyone in our group. I'll definitely be rocking the fantabulous teal sweat shirt I purchased from the small gift shop. Will return again on our next trip.?????????
Staff was amazing. Horses were very well mannered and absolutely gorgeous. Guide was very attentive to everyone in our group. I'll definitely be rocking the fantabulous teal sweat shirt I purchased from the small gift shop. Will return again on our next trip.?????????
We did the horseback riding and zip line package for our first day in Tennessee! It was the best experience we could have ever imagined. The weather was perfect, ray led our ride on the trails and he was so funny and welcoming! We had Adam and Bailey for the zip lines and they were hilarious, upbeat, and very friendly!!! They made sure we felt safe and we had a ton of fun with them! Our experience was so amazing that we're coming back again before we head back home next week!! Great prices and great people for a great and unforgettable experience!!
We visit TN every year for our annual cabin trip... Jayell ranch Is our go to place for horseback riding,zip line and ATV. This place never disappoints. The staff is nice and friendly. Shout out to Adam and Keith???? Thank you!
Y'all I don't normally take out time to write reviews,but me and my boyfriend came to the Smokies for our 5 year anniversary. We're from myrtle beach and were very surprised to see most of the area was very much the same as what we have back home so after reading some reviews we decided to come to Jauell ranch to try something different. All I can say is MONEY WELL SPENT. We did the horseback riding and the half zip line. The only disappointing part was we only did the half zip definitely spring for the full 6 because you're not gonna want to stop! I believe our horseback guide was rau, and he was the nicest gentleman ever. Despite the trail being muddy the horses did amazing. I rode blue and they put my boyfriend (whos never been on a horse a day in his life, my family free up around them) on cornbread. The mountain views from the trail are amazing and we even saw some deer! The zip line instructors Chase and Taco were so funny and so much fun. Was the only adventure on our trip were weren't disappointed with at all and the price isn't too expensive for what you get. Worth every penny and we'll definitely be coming back with our daughter. THANKS FOR MAKING OUR ANNIVERSARY MEMORABLE!!
We are on our first vacation and really wanted to go horseback riding and the ziplines. Jayell Ranch was great and personable. Kenzi was our tour guide for the horses and she was very fun and easy to talk to which made the experience very pleasant. For the ziplines we started with Kenzi and Choppo until Kenzi switched out with Adam even then we had fun. The trip there wouldn't have been the same without our guides. Thank you!
My wife and I visited here today while on our honeymoon and went horseback riding and had an absolute blast! Our guides name was Cole and he did a great job! Highly recommend!
Our 2 Zipline guides, Nicolas and Dustin were very entertaining, yet helpful and hands-on.
Dakota was a great and fun tour guide with our horses. Our horses, Med.Hat and Comanche were awesome!
I'd come back here again and again, plus definitely recommend to friends and family, or anyone looking for a very enjoyable and fun zip line adventure, as well as serene horseback ride through the woods and and hills.
Me and my friends were in the Great Smoky Mountains during our fall break vacation. We decided to do horseback riding at Jayell Ranch. I was very interested because I wanted to reminisce some memories when I took lessons in Minnesota. I asked the horse staff out of curiosity what is the biggest horse on the ranch. Before you know it, I was asked if I was interested in riding the biggest horse during the adventure (which I gladly accepted). Once I hopped on Diesel (the horse's name), memories from 10+ years ago started to come back to me. One woman made a joke about the horse I rode why the horse's name was Diesel (because I was told he was the biggest horse in the ranch). Dakota, our guide, was very helpful and friendly. Especially since my horse was close to him every time we stopped and continued (turns out that our guide was Diesel's owner (hopefully I'm right about this) I could be wrong). I haven't ridden a horse since 2005, and it is easy for me to say that this is the best time of my life!
I wanted to thank Dakota and all the staff at Jayell Ranch for making this horseback riding experience the best one! And a big shout out to Diesel for carrying a big guy like me through out the adventure! :D
I will be more than happy to return to the ranch when I am in the Great Smoky Mountain area!
Speaking of which, if anyone happens to vacation in the area, you must go there! The ranch has a variety of activity (I wanted to do zip-line, but couldn't because we had to leav
Me my wife and two daughters (13 and 7) went for a hourseback ride and had a wonderful time. The trails were laid out well and our guide Keith was very nice. Afterward we rode the zip lines and the young men that went with us on the zip lines were very nice and patient with all of us. This is a great place to to take the whole family and spend some time having fun. The whole staff was quite exceptional and. Dry patient with us. We will return on our next trip as I think my 7 year old wants to ride a bourse by herself.
We did zip lining and horseback riding. Both were a lot of fun. The 6 zip line course was definitely worth it. Christoph and Chris were our zip line guides and made it a fun experience.
Jayell Ranch was amazing..I have always wanted to Zip Line before my big 50th Birthday. While my husband and I were on vacation in the smokeys, he decided that if that was what I wanted to do, he would take pictures.. IT WAS AMAZING.. the best early birthday present ever and the tour guides for the lines were fantastic.. Only regret I have is that I should have done all 6 lines instead of three.. will definitely be back and will do all 6 lines the next time.. Highly recommend anyone that is vacationing near Pigeon Forge to check out Jayell Ranch.. So worth it.. They treat you like your the only one that matters.
My wife and I went there and had great time did all 3 adventures there and had great experience in all them... would recommend this to anyone cheap prices and great time!!
We decided to do the zip line and four wheeling. Oh Blue was on the catch end and every single person he said" Hey ! How was It." So that became the theme for day and our group. We then moved to the four wheeling , which was a long wait not very comfortable in heat but once we Got on our Guide Buck did an excellent job and made very interesting ride.. Great Time btw Hey How was It !!!!!
Had a great time today with Buck and the great staff at Jayell Ranch! We went ATVing and Buck gave us an outstanding trip! Challenging at times, he guided our group of varying skill levels through some beautiful trails and awesome views of the mountains. Would definitely recommend it and will be coming back again! Had a blast!!!
Honestly the best experience ever! We were a group of 14 who did ATV's, Ziplining, & Horseback Riding. Staff was extremely friendly and accommodating. Kept everyone entertained. The wait times were a little long but what do you expect with a large group. Our kids were entertained with all the extras the ranch had. They were running around in the pigpen trying to catch the little pig so they could take it home. Thanks Adam for the laughs. Thank you to the older couple at the pictures who were just so sweet to talk to .... Corinna the California girl!
Although the people were all extremely friendly. The wait was too long. For horseback riding, there were 8 people ahead of us in line and we waited over an hour before we got on and then another 30 sitting on the horse. For zipp lining we waited an hour and half. What they say takes 2 1/2 hours took us 5 hours. Disgruntled folks were leaving throughout because they had to leave.
Today my boyfriend and I did the horse back riding ATV combo. This was well worth the money! We loved the trails for the ATV riding and how long it was. It was awesome. Our tour guide was PK. From the ticket booth to the employees just walking around everyone had a smile on their face. We absolutely loved every minute of it. We will definitely be back. There are a few places for ATV tours around here but this one is a must!
We had a great time riding the ATV's a Jayell Ranch. The people that worked the ATV's were so nice and helpful. They were very patient with me, since I had not ridden one in about 30 years. The ride was long, exciting, and well worth the money. Can't wait to go again. Thank you Jayell Ranch and the boys at the ATV ride for a wonderful experience.
Such an amazing place people bring ur family and have a blast I know we did, good price and tons of energy and great people ,hands down the best ,thanks for the amazing trip guys
we did the horseback riding and 3 zip line combo i called to see if we needed reservations the lady on the phone told me no we could just show up. When we arrived we paid for our combo and went towards the riding stable.we had to wait in line for 1 hour before we even reached the stables and then they put my child on a horse and sat him directly in the sun. He sat there for 45 minutes and they kept telling us we were almost ready . The ride was just ok nothing spectacular.TORI our guide was very helpful,funny,and made our child feel special. After horseback riding we headed for the zip line we waited in line for about 20minutes and then we had to Walk up a very long hillside to get to the first zip line. The zip lines were fun but the views could have been way better nothing but trees. We arrived at the last zip line and they told 2 members of my group they couldn't go on this one due to the wait limit. for one neither men exceeded the weight limit and for two they didn't say anything at the beginning. They said they would send someone on a ATV to come and pick them up they waited at the top of the hill for 30-45 min for them to come and get them.mind you it was at least 100 degrees! I will not be back due to the lack of caring they have for there customers.
We thoroughly enjoyed our day at the Ranch and it was exactly that. I failed to get all the names of everyone who helped us, but they were all great. We were allowed to ride as individuals and it did not feel as if we were being guided as much as riding along with friends on a their private piece of property. Christof on the Zip-line was great and kept my boys intrigued. Jordan on the trail ride was awesome and he was great with the all kids. I grew up riding horses and ATV's and the experience was more than I had expected. I will definitely plan to go back the next time I'm in Tennessee, as a matter a fact, it will be a MUST do for my family.
Melissa and Boys
Our family of five from Florida spent several hours at the ranch. We went horseback riding and ATV riding.
As beginners on horseback, we were treated very well. McKenzie was our leader and she was awesome. They picked out great horses for us and we enjoyed a beautiful day and experience.
Our kids, all girls, are 8,11, and 14. Apprehensive at first but loved it in the end. They can't wait until next time.
PK was our ATV leader and was great. He was very careful and safe with everyone. He made sure all was having a great time. The girls now want an ATV. We all had a blast. Wife and kids smiling all day and still talking about it.
Everyone associated with Jayell Ranch was kind, friendly and welcoming. We can't say anything negative about the place. Even enjoyed the farm animals on the ranch. Would definitely recommend this experience and can't wait to do it again. Zip lines next. If you enjoy your experience, please tip your leaders. They work hard to to make a great experience.
We just came back home(Miami) . We had a great time at this place. We want to go back. I want to thank Buck ( the ATV guide). He was amazing . I definitely recommend this place!
Great time on the ATV ride, beautiful views! The whole family had a blast! Buck was a great guide!
We had a great time 3 women and 2 teenage girls - ziplined, horseback, and atvs for the first time. The guides were great funny and helpful. Will definitely be back....
Expected a boring ride in the Smokeys at a snails pace. Buck (our guide) delivered an exciting ride through challenging trails and allowed us to ride within our abilities. Just rained so there was plenty of slip sliding throwing mud. Was definitely worth the cost. Will be back again.
We had a great time Horseback riding. It was my 6 year old granddaughter's first time on a horse alone. Kenzie our guide was great. She had my granddaughter follow right behind her. The horses are well trained. The ride took about an hour. Very enjoyable ride. Great scenery. Look forward to returning next year.
We were a group of 14 people who did 6 lane zip lines, there were only 2 people to lead us from start to end. After each zip line we had to wait for about 40 min for our next one as we all had to finish ours and the 2 guys who led us has to switch places. Our over all time was about 5 hours and we had to skip horse ride because of this.
This is the worst experience. I would not recomment this at all.
Our party was a group of 12 adults and 2 children, 1 which was 5 yrs. old and 1 that was 2 yrs. old. We were really nervous since no one in our party had been on a horse in 10+ years.... let alone a 5 yr. old who has never been on a horse in her life. Toria (sp?) was our guide and she put the 5 yr. old directly behind her lead horse. Despite being a slow walk, it was a really good trail - both open spaces where the horses went a little faster, and closed / forest spaces that were more difficult to navigate. Toria did great and made sure everyone was safe and progressing on the ride. The horses were great and all of them behaved very well. I was the only double rider with me and my 2 yr. old son - our horse, named Haus, was really good the entire ride. Overall great experience, would definitely recommend this place and will return in future trips. Bonus: at the end of the ride Toria gave my 5 yr. old daughter an old horseshoe from the stables.... which really made her day. Thanks so much for a great experience on our Gatlinburg vacation.
Our family including 3 & 6 year old girls loved our ride. Neither of the girls had ridden before. 6 year old was given instructions before we left and put at front behind guide who kept praising her great riding! 3 year old rode with dad. As soon as we got off both girls said they wanted to go again. We would definitely recommend this place. Our guide, Chuck, was great!
Best in town, Our 2nd visit since 2013 and it still feels like our first time, they are very family friendly and down to earth great prices also we did ATVS AND the 6 ZIPLINES plus horse back loved it has 2 of the longest ZIPLINES around wear old shoes and clothes you will be dirty and dusty once you leave and I'm a gadgets type of guy it's GoPro friendly also bring your own or rent there's last do the online waiver for $5 off every bit helps
We enjoyed the peaceful ride, friendly stable guys, and nice guide. It was very frustrating to call the ranch twice about the Jackson Mountain Homes free ride deal and be led to believe that everybody in our party would be riding free today when they expected us to provide a special paper that nobody ever mentioned AND it tuned out that we only were eligible for 1 free ride for 1 person. It just would have been nice to know ahead of time.
My wife and I thought we would try ATV ride. Decided after reading reviews that jayell ranch was the best and it was. Our ATV guide Buck did a super job at showing riders whom have never ridden all the ins and outs of the ATVs and explained all safety rules etc. He made the ride very enjoyable and everyone returned safely. Great job Buck and a when we come back again we will be sure to ask for you. Thanks for the great time
I went horse back riding and it was the best! Our guide, Jordan, was by far the greatest tour guide weve experienced while on vacation here. He was very funny, sweet, and was definitely the friendliest person ive met thus far. I cant wait to come back and go riding again!
We loved the horseback riding......great guide took us out! My husband and son had a great time in the atv tour......would definitely love to come back soon!!!!
We did the zipline and horseback riding and enjoyed ourselves very much. Although the zip line was not for me, if they had told us that we had to walk a very steep uphill climb to get to the first platform I probably would not have done this. Maybe they should let you know about the hill (in case you have bad knees or hips or breathing problems)before you sign up. But that was just my experience. The horses were great and we had a great trail ride. We will come back next year but just for the horse back riding.
We did the zip lines first had some of the best guides! Token, Sparky, T-Rex and Squirt made sure we had the best possible time! All while making sure we were completely safe! Definitely will request them next time. We also did their horseback riding and had Sam as our guide! Definitely recommend her. So glad we gave this place a chance and will definitely be back!
My family and I did everything, the zip line, ATVs and horseback riding. The staff is so friendly, we had the pleasure of having Token, Christophf, Kinzy, and Jordan as our tour guides. I would definatly recommend Jayell ranch to everyone! Thank y'all for a great day.
My friend and I did the horseback riding/zip line combo. Horses were gentle and our guide was friendly and helpful.
The zip lines were amazing. We were both a little apprehensive but the guys put us at ease. We felt we were in very good hands. Can't wait to zip line again.
We were there yesterday with a large group for the 6 zipline courses. We had the best time and were lucky to have a guide named Token. What a great guide and great experience. Everyone was raving about it! Thank you so much Jayell Ranch and Token for such a special time!
I went there today with my family, and if was the most fun thing we have done! The guide treated us like we were family!!! The whole staff was so friendly and caring. I'm going back in a few weeks. I recommend this place to anyone...definitely the best place to visit, and well worth the money.
I just wanted to say that you have an amazing group of people working there giving incredible experiences to visitors. Myself and 3 other girls had a great time zip lining and horseback riding. Bushy (or sparky we were told both were his name) and Adam were our instructors and they were very patient and kind. Bushy even encouraged us to go outside of our comfort zones, he had me go upside down on the second zip line and I was very proud of myself and grateful to him for pushing me though I didn't show it well. Matt was our guide on the horse back riding we had a very big group and I'm sure it was not easy for him to watch over us all but he did a great job with what he had, haha! But really great guys, you all should be very proud. I will definitely be recommending this to anyone I hear of going down to the Gatlinburg area! :)
Our guide was great! He was very informative and took great care of our 8 year old daughter who was riding alone for the first time. They take good care of the horses.
We visited two other riding places before Jayell. The third time is the charm! The staff were great and the horses looked well taken care of. They didn't care if there were just 2 of us. Our guide was awesome! Can't wait to go back!!
I took my family to the ranch and let my children ages 10 11 and 15 ride horses for the first time and the guide made me feel completely at ease. We will never forget the experience! The zip line crew was amazing, funny and very professional, I never once felt nervous. We will go back again for sure, well worth the money!!
Me and my boyfriend took a trip to Pigeon Forge for our anniversary and was looking to ride horses. So glad we came across this place! Wonderful experience and the horses were beautiful and well behaved. The people were friendly and really looking forward to visiting again soon!
Why I like Jayell Ranch is my youngest son (8) was not really wanting to ride so they let him double ride with me. Half way through the ride he told us when we get back home (Florida) maybe we can get him a horse like BILLY. He was calling him my buddy BILLY. Our guide MATT was AWESOME also really made everyone feel safe on the ride even the ones that haven't had much riding time.Would recommend Jayell Ranch and Matt as a guide any day..
My girls and I enjoyed a fantastic day at Jayell Ranch. We had a great experience riding the horses today and our guide, Ally, was awesome. She was so friendly and fun. Our horses were so well behaved and really pretty. My youngest daughter had never ridden a horse before. She was given Billy and had so much fun. She was never once scared and truly enjoyed her ride. We are from South Carolina and plan on returning again next year!
We had an awesome time at Jayell Ranch. My first time zip lining! Our guides Kerri and Crenshaw were great! They helped me get over my fear and taught me how to zip line. They had our group laughing and enjoyed them so much! Matthew was our horse back ridding guide he was awesome also. We will come back when we visit the mountains again!
What an awesome family friendly place! We were greeted by Jennifer and Kerry, who went above and beyond our expectations! We had a great time Zip Lining on all six lines! Can't wait until the new towers are finished! Our guides, Christoph and Keri, were the best and were a blast to spend time with! Everyone should definitely check out this Ranch!
My wife and I had a great time Zip Lining. Keri & Chris were great guides and made us enjoy the event even more.
FIRST I'D LIKE TO SAY THANKS FOR THE COMFORT AND SECURITY FROM MISS KARI AND CRISTOFF
YOU MADE THE ZIP LINE RIDES THE BEST!!! Secondly we went horseback riding and my little girl got scared and THANKS TO GABE SHE WAS JUST FINE and we enjoyed the rest of the ride. Beautiful views from the trails. Thanks for making our trip speacial... Marc, cash cookie and peggy!!!!
My younger sister and my dad and I went to Jayell Ranch while we were in town and went Zip lining (guides Travis and Cherokee) and horseback riding (Jason)--- Fantastic ! The trails were beautiful and breathtaking with all of the mountains on this hills that could be seen when zip lining and horseback riding. Safety was very important to all of the workers, they treated you like family and would joke around with you. I would defiantly recommend doing the 6 zip lines - not 3, because the last 3 are incredible! We've all decided that next time we visit we will always come back(:
I have alot of control issues due to my service to my Country. I was to say the least petrafied to allow myself to reliquish control.Some of the guides are Veterens themselves and fully understood some of my issues. My wife and I were there on our Honeymoon and we were made over as we say in the Country . And let me tell you that the guys working there on the Zip lines were complete gentleman when attaching the harness lines to my wife.
I also was so nervous that I completely forgot my camera for any pics. The guys there took pics of us on his camera, and then on their own time forwarded and then even contacted us afterwards to ensure our honeymoon memories arrived and viewable.
You may possibly find a cheaper price, but you will not find a group of people that will treat you like family while in Tenn
We had a great time doing ATV tour and zip line at Jayell Ranch. The staff were nice and answered all our questions. The activity guides were great and fun. I will definitely come back when visiting TN again and would recommended to anyone.
Loved the ranch so much we went back two days later and rode the ATVs again. Jolly is so much fun and such a great trail guide.
Thanks for making this the highlight of the trip.
Will definitely be back when in the area!
Great place to horseback ride and ATV. Everyone of the staff I talked to were pleasant and personality plus. My trail guide's name was Davey and he was awesome! Very patient with the inexperienced riders and added some humor to the ride. If you are experienced this ride might be a little slow paced but the scenery and views make up for that.
Moved on to the ATV ride and "Jolly" was the guide. He was very friendly and kept the whole experience super! Lots of downhill and climbs, ruts and bumps. Slow enough for the inexperienced but paced just fast enough to keep you on your toes.
Highly recommend this ranch to anyone wanting to ride horses, ATVs, zipline, or off road go kart.
Thanks, Jayell Ranch. Best experience the week I was in Pigeon Forge!
My family and I did the zipline and the ATV ride...we had a blast! My hats off to the Staff at Jayell Ranch...They did a great job working with us and keeping us safe on both the zipline and ATVs...Staff is very knowlegable and friendly. Can't wait to go back and do it again!
My family and I just got back from a ride with our guide Dave and we had an awesome time! It's been years since I've rode and my family has never ridden. They had little panic moments and Dave did a great job of being patient and guiding them through it! Amazing views! Morning temps were good and the staff was very friendly. The horses were the stars of the trip. Biscuit, Socks and a special thanks to Big Red who had to carry me! Loved it! Can't wait to do it again!
Absolutely love Jayell ranch! I'm disabled i.e.in a wheelchair. Wyatt treated me wonderfully. He's put me in a go-cart, and thrown me down the mountain numerous times. Loved every minute. If you're up his way, do yourself a favor, check his place out. I guarantee a great time had by all!
We had such a great time. Went ziplining and rode the atv trails. Great guides and awesome place. Highly recommended this place. Will definitely come back....I wanna work here :-)
Our family had a Blast! We did the Horseback ride/zipline combo! Great fun and everyone took great care of us. The cool dude Adam over on the ziplines was great fun....Shawn the horse guy...loads of fun too! Keep doing what you are doing. We will see you next time!!
....Friends from Ohio
My daddy and I went zip-lining on Jayell Ranch this past Friday and it was amazing. My daddy had never been zip-lining and he had a great time. Coalminer and Einstein were awesome to both of us and made sure we had a great time!! The gentleman that checked us in, was super nice, and easily answered our questions. It was great to spend time with just my daddy, and Jayelle made the experience all about us! I HIGHLY recommended the Ranch and their staff!! THANK YOU GUYS!!!
Very relaxing trail ride with our horses, Diesel and Rosie. Our guide, Nadia was very friendly and helpful. The ziplines were were great. Our guides Christoff and Einstein were very friendly and nice to work with. We are new to horseback riding and ziplines so the staff made the experience a very pleasant one. We would highly recommend Jayell Ranch.
This was our first time zip lining and we were nervous about what to expect. We chose Jayell because it was very affordable for us. With that said, we were unsure if the low cost would mean low quality service. We were so wrong! The crew members treated us professionally and with enthusiasm and excitement. The zip lines themselves were amazing! They took us from the small ones to the larger ones allowing us to become comfortable along the way. They understood we had small children, but still allowed them to experience it with us. Since then we have been zip lining in other places and have felt very restricted and just herded like cattle through the line instead of like people who want to learn and enjoy themselves. Nothing compares to our experience with Jayell - we hope to be able to come back one day and do it again!!!
We had an awesome time on the ranch, zip lining was a first for me and my husband, but your guys made it very fun and safe, will defiantly do it again next time were in Tennessee. Our guides were very entertaining, not good with names but do remember coal miners daughter. lol
What a great experience. This was the first time on a zip line for us and my children's first horseback ride. My wife is afraid of heights but Kristoff and Einstein were thorough and made it easy. The horses were very gentle and needed little steering to keep them on the trail. What a great day!
First and foremost, what a terrific staff! There were 9 of us ages 8 to 60 and we all had a lot of fun with them. Also, It was very convenient to have so many different activities in one location and reasonably priced. We did horseback riding and zip lining. Although it was our first time zip lining we've been on several trail rides and that was one of the best with beautiful views. The horses were amazing!
My wife, two kids and I went and zip lined just last weekend and it was the best thing we could have done. This place had the best staff who showed us how to be the most safe. They also made this so much fun by enjoying it with us and helping to watch out for our 2 little ones, which gave us peace of mind while we played. We thank you all very much because it was by far the highlight of our vacation. =) THANK YOU!!
Absolutley a fantasic time. Such a friendly staff. Had a great time! Highly recommended
Had an amazing time at the Ranch horse backing riding. We had a great guide named Matt. He really knows his stuff and is super friendly. I would recommend Jayell Ranch to anybody. Very friendly staff. Enjoy! We sure did!! If we are ever in Gatlinburg again we will surely go to the Ranch again. Thanks for a great time!!
My husband & I just finished our day @ Jayell Ranch. The views from horseback were beautiful. We also completed 6 lines of zip lines with Goober & Appleseed & had a blast! Would definitely recommend this to anyone wanting a fun, safe day of outdoors activities.
Amazing Time!!! Check out how much fun i had Zip-lining!!!
We got the ATV and 6 Zipline package. Our day started with our guide Al on the ATV"s, he showed us all the trails and a veiw from the top of the mountain that takes your breath away. He was very knowledgable of the property and the trails. Also was very pleasant and funny to talk to, showed you he loved his job and made us feel welcome. It was the first time we ever Ziplined and our guides Tim and Chris were great. They were very knowledgable at what they were doing and were funny as could be. The expeirence they showed us that day was phenomanol. We are planning a trip back next year just because of the kindness and good times they showed us that day. Would recommend this expeirence to anyone looking to have a great time. Thanks for everything
it was a great experience!
Great Experience. Our guide Susan was Wonderful. I got to ride Blizzard. My family had a really good time since for most of us it was our first time on a horse. The horses are very well trained and the staff is super friendly and i would totally recommend the trail ride it a great experience for us.
Thanks to Adam, Chris, Matt and the rest of the staff for a wonderful day! We recommend the horses and the zip lines to any family for a great time. We'll see you next year or maybe sooner! Keep my saddle warm.
My family and I took our 1st Zip line adventure at Jayell Ranch. The guys running the zip lines were very therough and explained everything we needed to know in detail. We had bought a package that included horse back riding as well. The entire operation is a family business and it shows in the care of the equipment and the horses. Terry was our guide on the trail ride and our yougest son who had never been on a horse that was not a on lead had a great experience. Sean and Susan were running the horse riding part of the operation and are both seasoned horse people. Their own horses live there as well and Sean offered to let me ride one of his own horses on a 2nd ride. Mom and our oldest boy went back out for a 2nd ride with Susan which Sean offered since they were not busy at the time. It was nice to see the horses so well cared for. We did not do the quads or side by sides but watched as Sean explained to new riders what to do before Matt took them out on the ATV trails. Matt was performing maintenance on the ATVs when we had arrived and everything about the operation was very reassuring from a safty standpoint. They offer a great family day out for everyone regardless of age and the activities were a great value
Susan was a GREAT guide! The scenery is beautiful and the horses are very well-tempered. My husband and I rode on Lady and Speckles and really enjoyed adding this to our weekend vacation. We will be back for more riding, as well as zip lines. Be sure to request Susan as your guide - very friendly, knows the area and welcomes any and all questions. Thanks for the great memories!
My sister and I went on the horse back ride and 6 zip lines. The crew at Jayell Ranch were welcoming, knowledgeable, and enthusiastic. I would recommend them to everyone I know.
We did the horseback and atv rides. The horses were great my wife had lady and I was on a big boy named diesel. The tour guide for the horses were great. The atv ride was a blast it was just me my wife and the guide. He took us off the trail a little to get some mud. Very fun thinking about going back tomorrow!
This placed rocked out. Sue, Shawn, Adam and Chris were all spectacular guides. Customer service went above and beyond. Strong recommend them to any family looking for something to do while in the area.
The reason I love Jayell Ranch is because ya'll have a better scenery on the horse back rides don't have to worry bout falling of the edge of the mountain. The ziplines are amazing!!!! Also the employees are great, funny and very entertaining. Thank ya'll Chad, Adam and Mason
My group and i went on our first day of vacation. it was absolutely amazing. Susan was our guide. she did an awesome job! My 4 year old loved our horse, Red. plus it started snowing during our ride which made it even better! i highly recommend this place to anybody looking to ride horses on their vacation to the smoky mountains :)
Me and my daughter were in Gatlinburg and heard about the ranch from our cabin. We wanted something fun & low key to do so this was perfect, and my daughter was really looking forward to going horseback riding. Everyone there is so friendly and Susan, our guide, was really nice & informativeâ€¦ very down to earth people. I was a little scared but we had a great timeâ€¦ the view of the mountains when you get to the top was pretty. I was on "Sox" and my daughter had "Camanche". Thanks for a great experience, would definitely recommend and return again in the future.
Ashley and I stopped in on March 3rd and had a great time. We went horse back riding then 6 zip lines. The ppl there are so friendly and down to earth, They made us feel at so welcome and at home. They made the visit worth it! The guide on the ride was so nice, I think her name was Susan. She took pics and text them to me. Adam and Chris took us on the zip line they made the trip a blast I will be back and I hope to have the same guides. But my girl Ashley would like for Chad to help on the zip line lol she thinks he is a cutie :) But don't feel left out Chris and Adam you are cuties too. Thanks for a great time see you soon......
My boyfriend and I went to Jayell Ranch yesterday and had an awesome experience. We bought the $49 deal which was one hour of horseback riding and then 3 ziplines but once we did 2 ziplines we ended up upgrading for $20 more to do the other 3 ziplines. I had never been ziplining before and I would recommend it to everyone! If you just do the horseback zipline combo you miss out on the 3 most fun (and longest) ziplines they have. Our guides were funny and I felt totally safe the whole time. I would definitely recommend this place to everyone!!
We had a great time will recommend to our friends.
We went as a group of 10 and enjoyed every bit of it. We had some nervous kids (as young as 5) and a few nervous adults! I was a bit worried about the 28 degree weather, but all of that faded away after the first line. Our "I can't do it" kids became the "I"m first" bunch by the time we hit the second line. By the third line, all of us were trying to slide upside down!
Adam and Chris were outstanding guides. Our kids appreciated seeing the farm animals, and all of us enjoyed the warm fire at the end of the line.
Thank you for the all of the fun and memories.
On 12/23/2013 we went on the ziplines with Sean & Adam; they were great and the experience was awesome (2nd time ziplining and this place was the best). We then went on the ATVs - mudding with Sean; so much fun - the kids (small and big) loved it. We had such a great day we came back today on Christmas and went horseback riding and ATV'g again. Susan took us around on the horses and she was wonderful and the horses were very gentle. Sean took most of the family out on the ATVs again. They really know what they are doing and they couldn't have been any friendlier or accommodating! Thank you Jayell for two great days!
I was their with two of my friends. We had a wonderful time and enjoyed very much our two instructors, they were the best. One of the things that stood out was the safety that was instilled by the instructors.
If you want to have fun and also feel that you will be safe, GO and have a ball.
Took my 8 yr. old to zip line and horseback ride. Susan and Chis were outstanding hosts, be most certainly be back again!
First time horseback riders and Suzanne was very patient and helpful with all five of us! The Zip Line experience was great as well, had that on a bucket list, nearly declined to participate but..Hunter and Keven (hopefully that's his name) were very helpful and convinced me that safety was number one! Thank you for an awesome time!!
My time at Jayell was absolutely amazing, thrilling, and joyous! This was my first time on a zipline and every bit of it was incredible. I enjoyed it so much that I converted my trip from the half-course to the full 6 zipline course. My guides, RC and Hunter, were very knowledgeable and patient. I definitely plan to return in a few months!
Awesome experience all the way around!! Susan was great on the horseback riding and Adam and Chris were fun on the zip line.
I will come back to Jayell when I visit TN. You guys take your animals to heart and you have fun!
Very personable people! Thank you for great fun!!
My wife and I came here on our honeymoon to enjoy a nice horseback ride. We looked at all the other places in the area, and we chose Jayell Ranch because they were the only ones who would allow bigger guys to ride the horses. I weigh in about 270 lbs and they had no problem putting me up on a horse. I rode a beautiful mare named "Shadow" and she was awesome! My wife rode "Big Red" and he was great with her! Our tour guide Chuck was awesome!! He talked to us, answered all our questions, and was just a "Good Ol' Boy"! I would recommend this place to anyone!! If we ever get to that area, we will be back!!!
First time for us both ziplining, Adam and Joe were FANTASTIC guides! We will be back! Shawn was ever so AMAZING leading us on the horse trail, we loved Shadow and Troy!!! We can't wait to come back!!!
My son and I took his 2 daughters here for an afternoon of horseback riding and zip lining. The staff were very accommodating and friendly. My granddaughters had never rode horses, let alone zip lined, before, so this excursion was their number one priority of things to do on our vacation and thanks to the crew at Jayell, they now have fond memories to share with their friends. HIGHLY recommended!
We went horseback riding and did the 6 zip lines....wonderful experience! Chad! Adam and Shawn were great tour guides and took great care of us. We would highly recommend this ranch for your outdoor adventures
Was just there. The people were fantastic!!!!! My daughter and I loved the ziplines. The whole family loved the horses. Definitely going back in the spring. I would recommend this experience for anyone.
We loved Jayell Ranch. Everyone at the ranch was very friendly and great to be around. We liked the fact that you could go to one place and do it all; horseback riding, atvs, and zip lining. My wife and I had a great time and the best part is that they have people positioned all around taking great pics which provides the memories of a lifetime. The location was great because it's a quick drive from Pigeon Forge. We did a lot during our weekend get a way but Jayell Ranch gave us the best moments. Definately coming back with the kiddies. Thanks to the whole staff at Jayell!!
Jayell Ranch is down to earth and you cannot find a better value for what you get. We did horseback riding and 6 ziplines and both were awesome. Get of hustle and bustle of attractions in town for a once in a lifetime experience!
Staff was super friendly and was concerned about safety and enjoyment.....I rode Psycho and I must say he was awesome....
At first I was not sure of the ATV ride because of the fantastic price. My Dad and I really enjoyed ourselves and were both glad that we did the ride. Upon first glance we said "maybe we'll go". Glad we did & we will be back!
My family really had a good time and will do this again, when we go back to the Smokey Mountains. We felt very safe on the zip lines and on the horses. The staff is very safety oriented and knowledgable. If you go please, tip your guides.
Great memories made this weekend!! The staff here truly care about you and your family........especially the children. Making sure everyone has a great experience! I can't say enough good things. I will bring my family back again and again!!!
We really enjoyed our ride at Jayell stables. Andrew was a great guide and full of information! We can't wait to come back and ride again. The horses were well behaved, but not boring! Shadow, Handsome and sorrel helped made the visit A+ . Maybe next time we will zip line, the course looked Awesome! Thanks can't wait to visit again!
I absolutely LOVED my experience at Jayell. My fiance' and I have never been ziplining and it was a BLAST! The horse back riding trail was beautiful and my horse 'Rosie' was a sweet as could be. We will be back in December!!! :D
We had a group of 8 ride horses, the ride was a true trail ! Beautiful fall ride. Three also ziplined it was their first time, they enjoyed it ! The whole experience was great, highly recommend Jayell Ranch !!!!!
Our family was there in July-all the way from Michigan. The whole experience was wonderful! Our daughter, Madelyn, loved the horse back ride the most. Our guide for that was awesome. He gave us a lot of history of he ranch. Then we did the zip lines! Needless to say-that was the biggest rush of our life. Even my hubby who doesn't like heights is ready to do it again. Our guides for that were the best. Now I have a coworker and her family coming down to experience it. Thanks for the awesome experience! Tami, Jason, & Madelyn Kitchell, Buchanan, Michigan
This was my first trip on a zip line and it was a awesome experience. Our guide was great, thanks Josh, all the way from Kentucky! ;)
I had a great time at Jayell Ranch riding and ziplining. It was a blast! Josh and Brandon were great guides. They had a lot of patience with my mom who wasn't to sure she wanted to do the zipline. She ended up loving it and wants to do it again. Thank you both for an excellent time, lots of laughs, and wonderful memories. We definitly plan of coming back.
Had the best time! love the ride up to the 1st tower to zip line. The horses were awesome! Cnat wait to do it again. The guide "Hank" was awesome! very relaxing and conforting. We will be going back again!
I have been to both the Five Oaks Riding Stables and Jayell Ranch. I can recommend Jayell over Five Oaks for a number of reasons. A few of the most notable are that at Jayell you get a real horseback ride and not a horseback walk. At Five oaks the horses all walk a dirt trail that a car could drive on and if one horse stops for any reason all the other horses stop behind. The reason it takes a full hour at Five Oaks is the pace is so slow and the guide keeps it that way. At Jayell your Guide rides a much better pace, but not so fast as to leave you if you are inexperienced. Jayell horses follow or pass or do as you want them. The horses will gallop or trot depending on your riding ability. The trails at Jayell are REAL horse trails not a road. There are hills, dips, water crossings etc. Last big thing I noticed was at Jayell the horses are treated better and get along better. Well worth the trip.
We did the combo, horseback riding and ziplining both. The crew were great and funny, making both adventures "an adventure" !! Our son and his friend loved it so much they went back the next 3 days for the ziplining. It's one of the best deals in town !!
We had a blast at Jayell ranch. We rode horses and zip lined all in the same day. The guides and crew were great even with the little ones. Highly recommended
I have come many times to Jayell Ranch, both with family and with large groups of friends, and each visit brings new memories. The ziplines are a blast, and the hour-long horseback rides are always thrilling, rain or shine. I recommend this Smoky Mountain Adventure Attraction to anyone of any age!